Will process your refund / replacement as soon as your item is received back When will I receive my refund/replacement? If we ask for the item to be returned to us, then will pay for the cost of the return via a pre-paid label.
#The wolf of snow hollow full#
If you received an item that you did not order, you can return it to us for a full refund or replacement. In the unlikely event that your order is received damaged or faulty, all you need to do is contact us and we will provide the relevant returns information. If your item has arrived damaged or is faulty, we will make this right as soon as possible, either by sending a replacement item to you or refunding your account. I have received my item but it's damaged / faulty. RA number will be given to you by our customer services team. Person returning the product and will require a Returns Authorization (RA) Have been opened or have had their shrink-wrap removed are not eligible forĬost of shipping to return a product you no longer need will be paid for by the Please note that DVDs, Blu-rays, and 4K discs that You are unhappy with your purchase you can return it to us within 14 days of We will then issue you a unique Returns Authorization (RA) number and the return instructions. All you need to tell us is which item you wish to return and the reason why.
To arrange a return please contact us at and we will be more than happy to arrange this for you. The item is out of stock and you do not wish to order an alternative item, yourĬredit card will not be charged for the item. Have had their shrink-wrap removed are not eligible for return.Ĭan also exchange your item within 14 days of receiving it. Please note that DVDs, Blu-rays, and 4K discs that have been opened or The right to refuse returns or issue a refund). Products from us in bulk to sell on for your own commercial purposes we reserve Receiving the item being sent to you for a full refund*. You are unhappy with your purchase, you can return it to us within 14 days of ReturnsĪt we want you to be 100% happy with your purchase, and we'll doĮverything we can to make sure you are. If in doubt please contact our customer service team at. We deliver to the United States and US territories. Will send you an email to let you know when each item is on its way. Items that are ordered on the same day may arrive to you on different days. Your order does not arrive within 14 days please contact us so that we can PLEASE NOTE THAT ORDERS PLACED USING FEDEX CANNOT BE DELIVERED TO PO BOXES.
#The wolf of snow hollow free#
We have FREE Standard Shipping but charge for Expedited and Next Business Day:ģ.00 p.m.
Due to the variability of transportation, Package Services and USPS packages may take up to two to five weeks to reach Hawaii, Alaska, Puerto Rico and any U.S. may be affected by the limited availability of transportation. The timeliness of service to destinations outside the contiguous U.S.
Order in 1 Business day. This service is only available on orders placed Monday through Thursday Standard Shipping - you will receive your order in 3-10 days.On your method of shipping, your timing will vary: Soon as your order is sent from our warehouse you will be sent an email to Issues with your delivery, please contact us at. Orders placed after 12:00pm EST on Friday will be sent on the following Monday. Items ordered after 12:00pm EST will be sent on the following day. All items ordered before 12:00pm EST will be sent the same day.
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